Refund Policy
At AmoreCrush, we take great pride in our handcrafted baroque pearl jewelry. As a small business, we have a strict no-return policy for change of mind. However, we understand that issues may arise, and we assess refund and exchange requests on a case-by-case basis.
No Returns for Change of Mind
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All sales are final, and we do not accept returns or exchanges due to change of mind.
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Each jewelry piece is unique, and slight variations in pearls are a natural characteristic, not a defect.
Exchanges
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If eligible, you may choose to receive a replacement item instead of a refund.
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Exchange requests are subject to product availability.
Refunds for Damaged or Faulty Items
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If your item arrives damaged or faulty, you must contact us at info@amorecrushjewellery.com within 48 hours of delivery with:
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Clear photos of the damaged product
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A brief description of the issue
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Your order number
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We will individually assess each claim and determine if a refund or exchange is appropriate.
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If approved, refunds will be issued to the original payment method within 5-7 business days.
Shipping Costs
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Shipping costs are non-refundable unless the return is due to a product defect or our error.
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Customers may be required to return faulty items for inspection before a refund is approved.